Elder Protection

Guidance on recognizing and responding to elder abuse, neglect, and financial exploitation.

These guides cover the two ways older adults most often lose money or safety: scams run by strangers, and exploitation by someone they already trust. They explain how to tell a real contact from Social Security or Medicare from a fake one, the warning signs of financial exploitation, who to call when you suspect abuse, and the legal documents that let a person you choose act for you if you cannot. The tools below point to reporting lines, legal help and a planning checklist.

Protecting yourself or a parent

Financial exploitation is one of the most common forms of elder abuse, and the person responsible is often someone the victim knows. Scammers also impersonate Social Security, Medicare and the IRS with calls, texts and letters that look official. The best protection is planning ahead: legal documents that name who can act for you, and a firm rule never to give your Social Security or Medicare number to anyone who contacts you first.

Who to call

SituationWhere to report or get help
Someone is in immediate dangerCall 911
Suspected abuse, neglect or exploitationAdult Protective Services in your state; the Eldercare Locator at 1-800-677-1116 can connect you
A Social Security impersonation scamSocial Security Office of the Inspector General, oig.ssa.gov
Medicare fraud or billing for care you did not get1-800-MEDICARE or your state Senior Medicare Patrol

Where to start

  1. Planning ahead? Read power of attorney vs guardianship vs advance directive and use the advance directive checklist.
  2. Got a suspicious call or letter? Check it against the scam red flags.
  3. Worried about someone close to you? See the warning signs of exploitation and what to do if you suspect abuse.

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